Contact Support
If you need help with the app, have a question, or want assistance with your account, you can contact support by email.
Email: kakeibo.app.in@gmail.com
Email SupportReport a Bug
If you find a problem in the app, please report it with as much detail as possible.
- App version
- Device name and Android version
- What you were doing before the issue happened
- What you expected to happen
- What actually happened
- Screenshots or screen recording, if available
Common Help Topics
How do I back up my data?
Use the import/export option inside the app settings to keep a copy of your data.
Why is my data not syncing?
Make sure you are logged in and connected to the internet. The app is designed to work offline first, then sync when internet becomes available.
How do I delete my account?
You can delete your account directly from the app settings. If you face any problem, contact support.
Can I use the app offline?
Yes. You can continue using the app offline. Your data can sync to the cloud later when internet is available.
Before Contacting Support
- Check that you are using the latest app version.
- Restart the app and try again.
- Check your internet connection if the issue is related to login or sync.
- Include clear steps so the issue can be reproduced faster.
Support Availability
Support is currently handled through email. Response times may vary depending on workload and holidays.
General Help